Everything I have ordered came to me exactly when they said it would. I have ordered at least 20 times with them. All the dates have been spot-on. People, you don't get your stuff right away. Period. But you should already know that when you buy from them. But when you get soemthing that is 70%, it's worth the wait. As for their customer service, it is existing. No phone numbers, but every email I have written to them, they have responded immediately with an automatic-response email that says we will contact you in 24-48 hours and you guessed it, they did. They're a great website people, come on. Work with them a little. You're getting the best stuff at almost 70% off! And yes, everything I ordered was perfect. I loved it all. Thank you Ideeli. You are 4 stars with me!
Hi Nancy: It's great to hear from you, we are so pleased you've had such wonderful shopping experiences with us. Feel free to reach out and let us know if there's anything we can do to make shopping even better for you. Thanks so much for the kind words, and being an ideeli member!
Jason Faria
Customer Service Manager
Ideeli, Inc.