Nancy B.’s Reviews of NewYorkDress & more

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NewYorkDress

Prom Dresses

“My experience was ok”

2/6/15

Verified purchase

My experience was ok. My one complaint is that the colors listed on the website for the dress I wanted were not the colors that were actually available when I went to order my dress. The ladies that I talked to in customer service were very helpful. I would also like to be sent an e-mail when the colors I wanted became available but was told this was not possible.

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Helpful (3)

Thank you

Elize N. – NewYorkDress Rep Over a year old

Thank you for your feedback!

We are sorry that the color you were interested in wasn't available and our website will be updated accordingly, for the images all of the pictures on our site come directly from the designers and unfortunately they do not always provide images of all the colors that a dress is available in or the alternate views of the dress, though we have requested it on behalf of our customers. In this case we would also be more than happy to check if there is a dress with the same fabric by the same designer in the color you are looking for to at least provide a reference.

We do hope to assist even more in the future and please feel free to contact us anytime with any questions or concerns!