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First time going on the site I was told to put my card information. Then it withdrew 60 dollars automatically from my account. That's the only thing I did not like. Went back on to talk to customer service and they only returned 30 dollars back to my account. I won't ever be back to that site again.
Nally B.'s review of QuiBids earned 5 Very Helpful votes
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Hello Nally. We apologize that our site didn't meet your expectations. When you're entering your credit card information, there are numerous areas that let you know exactly what you are purchasing. We go to great lengths to make this clear, and we are sorry to hear that you didn't see this when entering your credit card info.
We do offer a refund for the unused bids in your account. It sounds like you were only refunded $30 because you had used half of your bids in auctions. We can't refund used bids because those bids affected the outcome of other auctions, and it wouldn't be fair to the other bidders who were also participating in the auction.
Remember, that if you don't win an auction you can always use the Buy Now option, which allows you to apply your spent bids as a discount to the Buy Now price of the item. This way you don't ever have to walk away from auctions empty-handed.
We hope this helps give you a little better understanding of how our site works. Feel free to go to the QuiBids 101 and help sections of our site to learn more about our auction model. Or you can reach out to us at support@quibids.com and we'll be happy to walk you through anything you need help with.