naima w.

I ordered a "maxi" dress that was supposed to be 100% cotton according to the description on the website. When I received it, the label on the dress said 70% polyester 30% cotton. Also, it was easily eight inches shorter than the dress in the photo. I had no idea they were shipping from China. Had I known, I would have never ordered from these guys. Misleading descriptions and really expensive return fees.

UPDATE:
So it turns out this site is not nearly as sketchy as they first appeared, although I still will not order from them again (which is why I am leaving the rating at one star). I ordered the maxi dress in two sizes. They were shipped in two different orders that for some reason arrived about two weeks apart. The small is the one I mentioned before that was way too short and labeled as a poly blend and not cotton. When the medium arrived it was immediately clear that the small must have been a trial run or something because the medium matched the website picture and measurements. The small and medium were basically different dresses. Also the medium was 70% silk 30% cotton or 100% silk depending on which of the two labels you read. Neither size was 100% cotton.

This was confusing and misleading, however I will say the customer service department was on point. They amended the website description of the dress based on my feedback. They responded promptly to both my emails and to the review I left on sitejabber. They refunded me shortly after I sent a picture of the return shipping receipt and also refunded my return shipping which wasn't that expensive after all. The returns go to somewhere in New York and not in China like I had originally thought. Also I ordered a sweater along with the dresses that I love and get compliments on whenever I wear it.

So in conclusion, order at your own risk. You may or may not get what you thought you were getting. But they will refund your money if they make a mistake.

I don't know of any other site that stocks this variety of unique and adorable clothes. I have gotten some of my absolute favorite items from them. It's true that not everything they sell is amazing, but that is the case with any store. I always check to see what the clothes are made of and avoid anything polyester. They do have a fair amount of polyester clothes which are cheap and gross. If you pay attention, it's easy to find super cute high quality clothes, especially dresses. I have had absolutely no problem with returning items. Shipping is free if you order more than like $50 worth of stuff and return shipping is always free. Modcloth is by far my favorite place to shop for clothes. I love it.