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My L.

Contributor Level

Total Points
126

1 Review by My

  • TBdress

10/30/14

PLEASE SAVE YOUR MONEY DON'T BUY FROM THIS COMPANY.
DON'T BUY FROM THIS COMPANY! STAY AWAY. THE QUALITY IS SO BAD, THE CLOTHING LOOK SO CHEAP.
THE SHIPPING IS EXPENSIVE!
THE RETURN SHIPPING IS SOOOOO EXPENSIVE!
THEY WARNED YOU AFTER YOU TRIED TO RETURN THE CLOTH THAT THE CHANCE OF YOU GETTING THE REFUND IS ZERO. THEIR EXCUSE WAS CUSTOM EXPENSIVE AND YOU WOULD LIKELY LOOSE THE PACKAGE AND NO REFUND!
WHAT KIND OF COMPANY IS THAT?
PLEASE SAVE YOUR MONEY THE CLOTH ARE CHEAPLY MADE, POOR QUALITY. THEY SEMM CHEAP BUT WITH THE EXPENSIVE SHIPPING YOU WILL END TO LOOSE MORE THAN YOU DESERVE.
THIS COMPANY IS FROM CHINA AND SHADY...
I ALSO ADDED THE DIALOG OF THE CHAT THAT I HAD WITH THE CUSTOMER SERVICE TO PROVE MY STATEMENT ABOVE:
We are sending you the chat transcript you requested.

Chat transcript from 10/30/2014
My (10:01:20): Hi,
I need the info on how to return my orders
My (10:01:56): I received your email this morning but you did not give me the info for the returns
Jamilah (10:04:20): please send us email, You will will be told how to return
My (10:05:01): I did but you offered me $20 for my next purchase and no info for return
Jamilah (10:06:49): to be honest, it is much worth then return
Jamilah (10:07:10): there are customers lost there package on the way
Jamilah (10:07:22): or they need to pay the cutom duty
Jamilah (10:07:52): Some of them lost both the money and the dress
My (10:07:56): my purchase was over $150
My (10:08:04): I need to gte my refund
Jamilah (10:08:14): it is more dangerous
My (10:08:16): I do not like any of my orders
My (10:10:41): this is ridiculous that if I don't like my purchase, it is not sure that I will my money refunded
My (10:11:20): That was not what you said in your website
My (10:11:52): you stated that in any case that you are not satisfied you will get refund
Jamilah (10:11:57): we will refund you the full ammount until we receive your items in good condition
Jamilah (10:12:48): cause you may need to pay the high customer duty
My (10:12:52): but you said that it was dangerous and I should not because my chance of getting my refund was not good!
Jamilah (10:13:12): costom
My (10:13:15): what kind of company are you?
My (10:13:50): I ordered many times on line and I never never had that reply from any of the company
My (10:15:12): i will report your company and willet people know that this company do not honor their commitments and will tell people "DO NOT ORDER FROM THIS COMPLANY"
Jamilah (10:15:29): i don't mean you do not return the order
Jamilah (10:15:45): i just tell you all the risk for return
My (10:15:51): You told me that it is not likely that i will get my refund!
Jamilah (10:16:08): you may misunderstand what i said
Jamilah (10:16:48): If you always purchase oversea
Jamilah (10:17:01): you will know the custom duty is needed
My (10:17:02): due to lost custom and blame other situation for people not to send their returns!
Jamilah (10:17:26): i said i just tell you all the risks
Jamilah (10:17:39): if you still want to return
Jamilah (10:18:01): please ask your exclusive customer send you the address
My (10:18:03): You scare people with lost and cost to make them keep something that you have the right to return if they don't like them
Jamilah (10:18:40): You will responsible for the return
My (10:18:50): you are a crook Company!

Tip for consumers:
DON'T BUY FROM THIS COMPANY!!! STAY AWAY. THE QUALITY IS SO BAD, THE CLOTHING LOOK SO CHEAP.
THE SHIPPING IS EXPENSIVE!
THE RETURN SHIPPING IS SOOOOO EXPENSIVE!
THEY WARNED YOU AFTER YOU TRIED TO RETURN THE CLOTH THAT THE CHANCE OF YOU GETTING THE REFUND IS ZERO. THEIR EXCUSE WAS CUSTOM EXPENSIVE AND YOU WOULD LIKELY LOOSE THE PACKAGE AND NO REFUND!
WHAT KIND OF COMPANY IS THAT???
PLEASE SAVE YOUR MONEY THE CLOTH ARE CHEAPLY MADE, POOR QUALITY. THEY SEMM CHEAP BUT WITH THE EXPENSIVE SHIPPI

Service
Value
Shipping
Returns
Quality
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Aaron l. – TBdress Rep

Dear customer,
I'm sorry for your unpleasant shopping experience on our website, I will feedback your problem to our leader to guarantee your problems resolved.
Could you please tell me your order number? We need it to solve your problem.
Thanks for pointing our problem, we will improve our services and other aspects.

Best regards!

My Has Earned 6 Votes

My L.'s review of TBdress earned 6 Very Helpful votes

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