My profile name was akiles99. Review: 4.9/5*****, Earning Rating: 7.6 Project Completed: 255, Competition Rate: 98%. But they closed my account. I asked them, why? There answer: security reason.
They also cut my balance of ~ $900 and tell you same. So how do you believe this site?
I will suggest you, Don't create an account in freelancer.com.
If i had wrong, How could i earn those money, rating and feedback.
The only answer from support was security reason
Update 1:
The reply sent by the freelancer representative is false.
They didnt contact me and inform why my account was closed.
Update 2:
The strange thing is even the chat support member of freelancer not able to say what will happen to the money in the account.
Please find the chat snippet below.
12:09 akiles: I want to know what update u require in that ticket
12:09 Helen E.: You may just indicate your new concerns to that ticket ID.
12:10 akiles: I have only one concern and that has been updated
12:11 Helen E.: With that, please wait for a response.
12:11 akiles: ok, do u know how much amount was in my account in INR?
12:11 akiles: ok, i will wait for their response
12:11 akiles: tell me how much INR was in the akiles99 account
12:12 Helen E.: The akiles99 account has *******. 75 INR.
12:13 akiles: No, i want to know the conversion from both USD and AUD
12:13 akiles: i mean total amount in INR
12:16 Helen E.: One moment please.
12:21 akiles: ok
Then disconnect the chat. I hold 192 USD and 30 AUD apart from INR amount.
I contacted them again
12:23 akiles: I asked how much total amount was in my account
12:23 akiles: As per the screen shot i have it shows 192 USD and 30 AUD
12:24 akiles: so can u convert it and tell me how much total was there in my account
12:24 Helen E.: We cannot further assist you as you have a closed account.
12:24 Helen E.: The proper department will help you on this.
12:24 Helen E.: It would be best to contact them directly through that ticket.
12:25 akiles: How come u see that *******. 75 INR
12:25 Helen E.: That would be all.
12:25 akiles: Definitely not
12:25 akiles: As a support answer the questions properly
12:25 akiles: U are legitimate right
12:26 Helen E.: To clarify, that is all I can help you with regarding details of your account.
12:26 Helen E.: Further information will be coming from the proper department.
12:26 akiles: ok.
12:26 akiles: What happened to the money in my account?
12:27 Helen E.: I am not privy of what will happen to the funds in your account as the proper department is handling it.
12:28 akiles: Oh even support not aware what's happening there
12:28 akiles: Then i'm sorry, u are good.
12:29 akiles: Anyway thanks for checking and told me that i have the amount of *******. 75 INR in my account.
12:29 akiles: Very helpful
12:29 Helen E.: You're welcome.
Hi there Murugaraj, Marcus of Freelancer.com here. Please refer to your ticket ID: NYE-478-88323. Your issues on your account will be addressed through the aforementioned ticket. Thank you.