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mulu s.

Contributor Level

Total Points
109

1 Review by mulu

  • RoseWholesale

4/8/16

I ordered on item and it took about 2 months, and eventually they cancelled my order replied me "back-ordered" and "refund". The bad thing is that before this asked to wait for a few days.
How come they have no such item in stock they charge you before the item is available, shipped or delivered. It is a waste of time.

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CustomerService R. – RoseWholesale Rep

Dear mulu,

Thank you for your feedback.

The standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, but there are some external factors which may cause some delay.
Would you mind sending us your valid order number or email address so that we could resolve the issue for you?

If any question, please email to support@rosewholesale.com or submit a ticket here: https://support.rosewholesale.com/ticket/ticket/index.

Kind regards
Rosewholesale Customer Service

mulu Has Earned 9 Votes

Mulu S.'s review of RoseWholesale earned 9 Very Helpful votes

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