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1. Let me start by saying I didn't receive all of my order I'm missing a dress. I sent an email I haven't heard anything. 2. I tried calling the contact number no answer. 3. I received a partial order I would like to return two items but I can't reach them to get the return information. NEVER AGAIN...
Muhanna J.'s review of Rosegal earned 12 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Muhanna,
We want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Maybe the sizes you chose were not fit. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
We had sent an e-mail to you already, please check it and reply, hope we can solve this issue soon
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service