They double booked us at the hotel but we were able to cancel one of the reservations. The hotel charged us less than 200.00 for our stay but hoteltravel.com pocketed an additional 164.00 they refused to give back. They were extremely argumentative and rude. Will never ever use a third party reservation ever again. Thieves.
Dear m t.,
Greetings from HotelTravel.com.
We apologize for any issues you have encountered with your booking.
Could you please kindly advise your 7 digit booking ID to allow us to look into your booking further.
Best regards,
The HotelTravel.com Team