If there is ANY problem or question with your order, & most likely there will be, they do not return emails and never, ever, ever pick up the phone.
When you think you've ordered the perfect gift, pay EXTRA for fast shipping and it doesn't show up, how on earth do they stay in business? Since my dilemma I've read 100's of horrible customer nightmares... my only wish is that I had read them BEFORE I got screwed.
Hi. Thank you for your feedback regarding your recent order and we apologize that you experienced a delay. Our records indicate our CS Team was able to assist you in reaching a suitable resolution. Please feel free to reply back to their e-mail if you have any questions or concerns. Thank you.