M S.

THIS WEBSITE IS A FRAUD STAY AWAY! Order from Amazon or even EBAY. PLEASE SAVE YOUR MONEY, TIME AND ENERGY.

I ordered 2 lithium batteries and a battery charger. I placed my order on a Friday. It was actually shipped out on Monday. Its been 14 business days (18 days) and still no product. They are FALSE ADVERTISING which is a serious fraud issue.
I went with this order initially cause it said 5-8 business days on the website. Reference: http://ca.cellphoneshop.net/order-status.html
But whenever I call in and report that page as FALSE ADVERTISING, I keep getting re-directed to this reference of 6-10 business day. Reference: http://ca.cellphoneshop.net/info.html or the email that was sent to me when my order shipped out that said 7-10 business days.

I have called their customer support 5-6 times, each time I speak to someone who tells me something completely different and to wait either a couple more days and call back OR wait till the following week. I ask to speak to a supervisor, but they flat out refuse, and tell me they cannot let me talk to one, or that their supervisor is in a meeting, or this is the best: One of the employees pretended to be the floor supervisor! I recognized his voice, plus he had the same name as one of the employees I spoke to earlier. Also they do not give their employee ID for reference, and tell me their employees do not have IDs. I wonder how they get paid? Ridiculous. They are all sitting in a call center in India or something and ridiculous fake conversations and customer support.

They give me some bull$#*! excuse or another, to wait till the following week, because its clearing customs, apparently "twice" as their batteries are under special surveillance (Makes me wonder if they are smuggling illegal things into North America). I have ordered from Hong Kong and China before and it has shipped to me in 7-9 days, through Amazon or even Ebay, does not take 18 days!

They are liars and cheaters and bull$#*!ters! You are better off ordering from Amazon or Ebay and saving your money and peace of mind! Their customer service is super HORRIBLE. I have yet to read a positive review.