ZERO STARS! HORRIBLE DISHONEST SELLER! They sent an entirely different dress than the one I ordered and refused to acknowledge the error. Instead, they tried to convince me to keep the hideous dress they sent telling me that I would "be more beautiful" in the one they sent vice the dress I ordered. I went through several disputes via paypal and in the end ericdress wanted me to pay the shipping to return the dress before refunding me. I refused to pay the shipping as I no longer trusted them to refund me for the shipping or the dress. They would not send me a shipping label. And they even went so far as to remove the pictures of the dress I ordered from the site. My guess is they did not even have the correct dress in stock and instead of notifying me, they decided to just send an entirely different dress as a replacement. In the end I had a disgustingly ugly dress which was poorly altered, out $248 and had to purchase another dress for the Marine Corps Ball and after the alterations I spent another $200. GRRRRRRR! Do yourself a favor and buy American! Don't trust the chinamen at ERICDRESS! DIRTY CROOKS.
. Dear friend,
I'm sorry that you have met this kind of trouble. I can make sure that my workmates are active to sovle your problems. Could you please give me your order number so that I can check it? I will contact you after I communicate with my workmates for your order.
You may write to me here:service@ericdress.com or reviews@ericdress.com
I will make sure that our service manager contact you for details.
Thank you so much for your feedback.
Ericdress