Thumbnail of user mrm12

Mr M.

Contributor Level

Total Points
85

1 Review by Mr

  • eBay

10/9/14

Even for a buyer ebay can be terrible, most sellers are great, but occasionally you get a greedy deceitful person, after dealing with a seller who agreed to combine the postage cost then after I won changed his mind! I spoke to ebay, their customer service is just horrible, they have wasted hours and hours transferring me from one clueless person to the next! I'm still waiting for an answer and it's already been about 3 hours, their answers are generic garbage like "we will not tolerate seller activity like this" then they do absolutely nothing! I've spoken to about 9 different clueless people and they keep transferring me to their "specialist team bla bla" yes very specialist indeed, one "specialist team" member transfers me to another "specialist", I guess they were not special enough, and instead of transferring me they disconnect me! Then I have to go through the whole story again with another person! Ridiculous, one person was so slow to respond I thought she was stoned, hours and hours wasted, if they cannot enforce agreements between buyers and sellers then what is their purpose, they should have a clear combined postage policy that seller's are forced to abide by there should a forced combined postage policy on the item description that would save both buyers and sellers so much hassle and headache. Update - after going in circles with ebay customer service chat for about 4 hours I just gave up, it seems that is their intention they are not the kind of company who wants to hear from their customers their entire website is designed to stop people from contacting them I couldn't even find a complaints department shocking for such a large company to not care about it's customers very sad :(

Service
Value
Shipping
Returns
Quality

Mr Has Earned 5 Votes

Mr M.'s review of eBay earned 5 Very Helpful votes

Mr hasn’t received any thanks yous.

Mr doesn’t have any fans yet.

Mr isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user zackgul30
Aftab G. reviewed eBay
3/24/24

Oh my God! Somebody here tell me what the h-ll is going on with eBay? They restricted all sellers...

Thumbnail of user adamd1132
Adam D. reviewed eBay
3/17/24

So theirs days are numbered. You can't make money on eBay as a regular seller. They'll restrict...