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Mother H.

Contributor Level

Total Points
83

1 Review by Mother

  • Getaroom

5/4/15

Like headaches? Book with Getaroom. Wanted to change my reservation by one day, not asking for a refund and they wanted to charge me $122! Um, no, I never agreed to that. I asked to speak to a manager. Ok, after 10 minutes on hold, they say they'll waive the fee. Oh, how nice of you. Can you change my reservation then? Sure. So, they change it and give me the same confirmation number from my original booking. What? Shouldn't it be a different number now? Can you email that me? Sure, I'll send it now, but it might take 3 hours to get there. I needed peace of mind so I had to call the hotel directly to make sure the changes actually happened. They sent me the email confirmation, with new numbers, by the way. That was 1 hour of my day. Gone. I'll never get that back.

Mother Has Earned 3 Votes

Mother H.'s review of Getaroom earned 3 Very Helpful votes

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