Monique R.

I went to Alibaba looking for hover boards, I submitted a request for quotes and was contacted by many suppliers. I decided to go with Hong Kong Kong Kerchan Export. I placed a order for five hover boards on the 4th of December and again on on the 10th since everything seemed to be going right with the first order.The second time I received a tracking number that was not showing up in the system. I contacted the supplier many times asking what was going on and received no response. Then I decided to submit a complaint to Alibaba only to check the site the following day and find my submission was not in the system, my account has been hacked, my Aliexpress account has been hacked, there is a email account set up in my name in the Philippines. There's been activity on my email from China. Every time I try to sign into Alibaba I'm prompted that my account has been logged into by another mobile device. I am having trouble getting through to Alibaba and Aliexpress. This whole ordeal has stressed me out and I don't know what to do. Beware of false suppliers and having your life turned upside down..