Monica D.

I booked 2 tickets to Tel Aviv, before the current political dangerous situation. As the situation there deteriorated, I tried to cancel my ticket. The tickets were not refundable. Eventually my flight was cancelled, but they will still not refund me or allow me to use the credit of my ticket for a new ticket. I am very disappointed. I have been calling the customer services of Cheapoair in a daily basis from Istanbul costing me a fortune and 20 hours later no results. I have been twice to the airport when they told me to talk to the airline directly. I will never use cheapoair and I really hope no one else does too. Just my phone bills are double to value of my tickets at this point. VERY DISAPPOINTING AND FRUSTRATING. SCAM.