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I bought a 3 pearl sterling silver ring that I love almost as much as my 3 carat diamond ring. It is beautiful and very comfortable.
It took 3 weeks of emailing and leaving voice messages before I was given a telephone number that was answered by a live person only to be told they are not allowed to call out. This delay kept me from getting a change to the image I wanted. I was allowed to add to the image I liked but not make a minor change which would have make them perfect. The frustration was ridiculous since I am totally new to how this works and with Christmas looming ahead left me with no alternative but to settle from my original wish.
Tip for consumers:
I wish I knew any tip to give others to keep them from going through what I did. I was pleased with the end product it just wasn't entirely what I wanted due to the 3 weeks it took to talk to a live person. I don't know what else I could have done.
Monica C.'s review of OpenSky earned a Very Helpful vote
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I'm reading some of the complaints and I see people complaining about merchandise. This is a...
Hi Monica. Thank for you for taking the time to provide us your feedback about your recent order. We will have a member of our CS team follow up with you via e-mail. Thanks!