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* IVRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered several items from JOLLY CHIC. They are birthday presents for my sister, whose birthday is on the 2nd of April. Today it is 22nd March and the order status has been PREPARING for two weeks now.
It is really awful that it takes so long to prepare and that they do not communicate with the customers when preparing takes this long. They should be proactive and explain the customer why the delivery is being delayed and when they expect it to arrive to destination.
Definitely, if they ruin my sis' birthday and the items have not arrived by 1st April, I will never, ever, place an order with them and I will make sure none of the people I know ever buy something there.
They have good prices (quality still to be checked as this is my first order), but the stress the delivery puts on you is simply not worth it.
Monica B.'s review of Jollychic earned 2 Very Helpful votes
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Greetings! Thanks for your order in our website. We are very sorry for the troubles in transportation. Your order will be shipped within 48 hours. Once it's shipped, we will send you an email about tracking No. Anything else needs help, please feel free to email to service@jollychic.com or contact with our online chat.
Best wishes!
Jollychic Customer Service Team