On June 22,2018 I placed a order with light in the box for some camping equipment in the amount of $153.08 that includes a charge of $35.35 for shipping and insurance. Then they charged my credit card for $4.59 for transaction fee. I knew then this was not going to be good. Then they said the outdoor picnic blanket was out of stock. Finally the stuff came and everything was of poor quality. I asked about my refund for my out of stock item. No respond. Finally someone gets back to me and apologizes and said it was processed. That never happened. Email again, no number to call. Just email. No refund. This is the kidder. The email says the refund has been processed. No... A check mailed to me. They have my address. No... They asked for a paypal account so they can refund me. No... that never happen. Numerous emails requesting a refund. All of these never happen. This company is such a crook. The only reason why I went to site is because it came up in my instagram
Dear customer,
We apologize for all the inconveniences caused. As for your case, could you please firstly advise us with your Order Number?
We will then check what caused the problem and will try our best to help you fix it. Thank you for your understanding and cooperation in advance.