Mona r.

I bought Burberry handbags from their site. There was a problem with one of the bags, which Gilt couldn't correct. When I contacted Burberry about the problem I was informed that Gilt wasn't an authorized retailer. They called into question whether in fact it was an authentic
Burberry bag. I took them to a Burberry store in my area and was informed that they were fakes. I again contacted gilt with this information. They refused to acknowledge these were fakes and refused to return them. A warning to anyone who decides to buy on this site. Dont! They will not accept returns and the goods might not be what is advertisized

Everything I get from this site has been excellent. No problem with refunds