I wish I had read reviews of Zaful before I placed my order. I was unaware it was one of those websites that manufacture and ship everything from China, and having knowing even just that I wouldn't have ordered. I ordered a shirt on December 9,2015 and still have not received it. My "tracking number" cannot be tracked and every time I email them about when my order will arrive, I get the same automated response about how my package cannot be tracked. The original confirmation number said it would take 10-20 days, and then they told me it would take up to 45 DAYS. It's ridiculous and now I know that what I ordered (if I ever actually receive it) will be nothing like what was pictured on the site.
Dear Mollie,
Thank you for your important feedback.
The delivery time of Standard Shipping will be around 10-25 business days after dispatch, but there are some external factors which may cause some delay.
We have taken care of your complaint and will offer you a resolution. Please kindly message us your order number.
If any question, please email to support@zaful.com or submit a ticket here: https://support.zaful.com/ticket/ticket/index
Best Regards
Zaful Customer Service