Booked a vacation through them which cost $9000. For one of the hotels, the cost for 3 rooms for 5 adults was $831. I checked their website a few days later and saw the same hotels, same dates, same number of rooms on the same website (Expedia) for $752. I submitted the price guarantee request to get the difference for the lower price and they rejected it. The reason they gave was bogus... they said the quote i got was identical (same hotel, same number of rooms, same dates) however the screen shot I submitted for proof was for 1 extra guest. So even though I got a quote for same number of rooms with more people in them for less money on thier website, they claimed that it was not an "apples to apples" comparison. When i went back to get the lower price quote with only 5 guests like my original quote which i paid, the lower rate had been removed. Bogus guarantee.
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