CheapOair tickets are for already overbooked flights often on small, old airplanes. The ONLY reason I got on my flight, in spite of purchasing tickets over a month ahead and setting up seat assignments through CheapOair, was 4 passengers on my flight agreed to get off and about 4 more didn't show up. NOTHING on my Cheapoair booking said I was on standby, NOTHING on my CheapOair booking said my seat assignments were bogus, NOTHING in the follow up phone conversation with a CheapOair agent clarified that I had a next to zero chance of getting on the plane. I was simply sold a ticket for a seat which didn't exist and promised that everything was fine. Since neither I nor my son who I wanted to visit had any flexibility in our work schedules, I almost ended up traveling 1/2 way across the U.S. for nothing. Then the plane for the return flight over the Rockies was so small, so old that its flaps quit working, so after about 30 minutes of a nightmare rollercoaster experience with passengers hyperventilating and gasping, we had to return to the Denver airport for re-scheduling.
We are unable to determine if this is a booking made with our company. Customer has provided a invalid ticket number that was not assigned by CheapOair.com, nor has he provided a valid name. We have requested the customer to provide a valid 8 digit booking number, or his name so that we can assist further, so far have not heard from this customer.