Hoveround eh? Well its more like "run around" when they need service. The company people are nice but can never get anything done except billing on time. Multiple repairs over 5 years and the dealing with HoverRunAround and the insurance company is unbelievable. If you want an exercise in patience or need a way to get your blood pressure up just talk to them about service needs. Prices are incredibly high and while they are very pleasant to deal with they still tell you no. Then when finally service is scheduled the repair people set their own darn routes and days. Avoid this HoverRunAround company like the plague. Any other scooter must be better!