I've been waiting for refund for more than 2 month, which was told to be done 5-10 days. I remind them, then each time, they lying, like wait for 5 more days(1/5/2016), it was proceed, will check and will get back to you soon(1/30/2016), and never refund or no reply until I remind them. I think they are just waiting that I forget. One of item was totally looks different from picture, horrible quality. I just regret that I did shop here. I wish no-one will face same trouble like mine.