I placed an order on October 24th and still have not received it almost a month later! I have sent several complaints and the only response i get is apologizing and asking for my patience! I have had just about enough patience! I am requesting a refund from Paypal at this point I don't even care if my order comes, I am getting my order refunded! 7-10 business days has turned into now 21 business days I am livid! I ordered myself a jacket for my birthday 2 weeks in advance, my birthday was over 2 weeks ago and i still don't have my order! I wish i would have seen all these reviews before I ordered so I would not have used this site I am very dissatisfied.