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Missy B.

Contributor Level

Total Points
81

1 Review by Missy

  • DressLily

8/21/14

The merchandise I received was all way too small and I am a size 6 woman! I had ordered a large bathing suit, even, that was too small on top. The one size fits all chifon wrap would not fit, either. I also ordered three pairs of shorts. Two were very tight for my small frame and the third one did not even have the holes drilled in the button holes! When I messaged them regarding it, they kept asking me questions back and asked me to take pictures when I asked for a refund. They said they would give me 5% credit on another order. When I said no, that I wanted a refund, they said they only give refunds within one week, 7 days! Convenient, as they try to wheel and deal to give time to go over their week. Do not order from this site! It's a scam!

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CustomerService R. – DressLily Rep

Dear Missy B.

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize.

Could you please kindly give us your order number so that we can check for you?

We apologize for the inconvenience and we are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com

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