Miranda V.’s Reviews of Sammy Dress & more

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Sammy Dress

Prom Dresses

“Disappointing”

6/25/15

I ordered 6 items from SammyDress and ony recieved 3 out of 6 items. One of the dresses I did receive had a huge brown stain on the front of it. I tried to email them and they gave me a "ticket number" and no one has ever answered me back and it's been over 2 weeks now. So I ended up paying $117 for 3 low quality items. This was my first time every ordering from this website and I will never order from them again! Very disappointing.

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Thank you

sammydress h. – Sammy Dress Rep Over a year old

Dear Miranda V.

Thank you so much for your important feedback. We are always very grateful to hear from our customers.

I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.

We are always more than willing to offer help, please feel free to contact us http://support.sammydress.com/?lang=en

We really appreciate that you would send us message here about your order number, so we would be able to reach you and offer you a solution.

We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/