Was a vip member for awhile when times got tough i had to cancel when i canceled they asked a bunsh of questions to get me confused tried to make deals the lady said everything so fast wasnt sure but once i caught on to what was happening i told them just cancel it no i dont want to keep it... now the 2ed part is i cancels befor end of month cause i didnt want to be charged the next month they went ahead and still pulled out the money i called them for a refund they told me they coudlnt do it cause once it was made into credit it lost its cash value and their was nothing they could do... NEVER again will i buy shoes online like this again this company is a down right horrible