I ordered my daughter a Halloween costume on October 16th paid over $15 for express delivery (3-5 business days) it's now October 23 and it still has not been shipped. Needless to say, I have oe very dissapointed little girl. We live in a very small town with nowhere to buy anot her costume in time. Thanks to "light in the box" my daughter will be missing out on the Halloween fun this year.
Dear Miranda,
Sorry for the inconvenience. Please submit a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Here is the way how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html,
And our customer service team will help you there.
Sincerely,
Lightinthebox