mira b.

Ive been trying to get some sort of response from Etsy after trying for a month now to get my money back from an etsy seller who charged my card, never sent me what i paid for and wont bother to respond to any of my emails. Since the "call back" feature seems to diabled. All ive gotten are automated responsenses and one pre-scripted email from an admin who offered no help at all. In fact, it seems like im the one being treated as though i did something wrong and am nothing more than an annoyance to the company. There was a "case opened" over a week ago, to which nothing has happened with. And now im told that someone will check back in with me in a week, and that i need to give the seller time to respond. I should not to give this THEIF anymore time to ignore me, while they have my money in their bank account. The fact that etsy supports these theives is just as bad. At this point, the monetary value is nothing... the fact that i have been ignored while an esty seller has stolen from me makes me livid. I will never use this site again for anything. Their busniess practices are completely backwards, they make it impossible to communicate with anyone there, even when the law is being broken