Minette R.

I purchased a dress and it arrived promptly. Before I made my purchase I checked their return policy. They guaranteed full refund if not 100% satisfied. The fabric on the dress was different to the material that was used. It looked good on me, but not great. After three emails telling the customer service that I wanted to return the dress I got my first response. They wanted me to take photos and show them why I wanted to return the dress? Then they suggested that it will be too expensive for me to return the item and pay the mailing costs. They have now sent me an email telling me that they will only return 50% of my money, because they took such a long time making the dress. They have never sent the return address information. I suggest that unless you are prepared to buy a dress unseen or tried on, do not buy anything from this company. They have no intentions of even returning your money. Note: there is no customer reviews on their site.