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Mindy R.

Contributor Level

Total Points
92

1 Review by Mindy

  • RoseWholesale

8/12/15

I ordered 4 dresses in a size XL. There is no way that is an American size XL. I couldn't even get my head in the hole to try it on. Material is flimsy and everything is soooo small. And you can't return it.

Update - Was contacted by Rose and was offered a partial refund. Nice customer service!

Tip for consumers:
Don't!!

Service
Value
Shipping
Returns
Quality
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CustomerService R. – RoseWholesale Rep

Dear Mindy R.

Thank you for your important feedback and for letting us about your experience with us.
I want to extend my sincere apologies for the problems you have experienced.
We kindly suggest every customer refer to the Size Chart before they order.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
Thank you very much again for your kind support!

Kind regards
Rosewholesale Customer Service

Mindy Has Earned 12 Votes

Mindy R.'s review of RoseWholesale earned 12 Very Helpful votes

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