Milana K.

I ordered from Fabletics once about a year ago. First off, yeah the clothes are cute BUT the quality sucks. Kate Hudson is a liar and my whole outfit shrunk in one wash. Of course when I signed up I was unaware of having to spend or 'skip' a month. I completely forgot about this, having not received ANY emails until this month, I checked my account and found out my credit card has been CHARGED $549.75! I called to cancel and of course I couldn't understand the 'consultant' very well. She said she would refund me for up to 5 months which is about $249US (Im in Canada) and that I should use the remaining credit. I'm not interested in ordering more crap from this place. I called back and spoke to a different consultant who was extremely annoying who said "ohhhhh that might be a problem" when I said I wanted to cancel. She switched my membership account to a guest account so I'll no longer be charged every month. I requested for my credit card and address to be removed from my account but of course I have to wait to be refunded and will have to call for a third time and waste my time talking to these $#*!s. Unlike other websites that allow you to unsubscribe/cancel by just using their website, noooooo you have to waste 20min on the phone with an idiot who doesn't care about your best interest, they just try to reel you in again. Avoid ordering from this place at all costs. IGNORE THE COMMERCIALS AND FACEBOOK ADS!