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I ordered a super cool linen blazer from ASOS March 1. I received notification that it was shipped the next day. Well, it's been 3 weeks with no sign of my order and no tracking number was ever sent to me. Luckily I paid with Paypal and filed a dispute yesterday. Today, I receive a generic reply saying that they were sorry that I didn't receive my order and issued me a refund. There was never an attempt to provide the tracking number or the name of the shipper I had asked for, so it makes me question whether my item was ever sent in the first place. My advice to you, as with the others, is to just stay away from this retailer.
Tip for consumers:
Pay with Paypal so you can get your money back in a timely fashion. Don't bother emailing them first. If you file a dispute with Paypal, they will have that on record so it will be much easier to escalate it if it comes down to that.
Mike O.'s review of ASOS earned 3 Very Helpful votes
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For no reason they just blocked my account and my card, trying to contact costumer support, they...
