My cell phone code took approx 15 hours to process and receive an email with my code back. After receiving my code it appeared to be unsuccessful however it was a software work around to which they had posted on there site for referral. However I still called their 800 number and got prompt friendly helpful assistance with getting my phone unlocked. Code was spot on and with a little help my phone was unlocked within a day. THANK YOU CELLUNLOCKER.