Mike M.

Absolutely horrible!

Ordered a battery through ebay - got a paypal confirmation AND a confirmation from THEIR company saying that I paid for the item and it would ship. Two weeks later, no battery. After emailing their customer support, which only responds at 3-4am est, they said 'you pay to wrong account, but it ok, as we own that account too' (poor english skills). Now sorry, but if i paid to the wrong account, its their fault for associating the wrong account with their ebay item! They eventually did send the item out. After another week, they opened an unpaid item case on ebay towards my account. I emailed them again, asked them to close the claim as i had already paid, they said (yes ok sorry for inconvenience, we will close case). Did they close the case? No, of course not. I had to call ebay customer support to have them remove the claim from my account. After all of this, i'm unable to leave feedback on ebay because 'a dispute process has blocked you from leaving feedback'. Well isnt that nice, seems like they open an unpaid item case against a paying buyer just so the buyer can't leave them the negative feedback they deserve!

Beware of this company! Saving a few bucks from buying from them is NOT worth the extra hours of time you spend on the phone with them and ebay.