I cancelled my subscription and deleted my account and was charge double the following month. When speaking with customer service they told me there was no record of me deleting my subscription just my account thus why I was still charged.
No explanation of charging double or why my bank account was still charged.
At the end I had two payments equalling $80.29 within 4 days a month after the subscription was cancelled.
Hi Mike M.,
I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or with the last 4 digits of the card that was billed and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer