Stay away if you're selling, the buyer protection program forces you to take returns, that's fine if there is a real issue. My buyer didn't like the item, sent it back with the critical parts missing so i opened a "case" with ebay to get my items back. Ebay refunded the customer without getting my parts back, this left my item useless. I called customer service and the official ebay response was "lost or missing items from a return is considered a cost of doing business". I'm not a business but ebay dosent care. The fees are outrageous. No sellers no ebay...! Wait it gets better... so i get an email that my checking account is overdrawn. Ebay takes the refund directly from my checking account bypassing Paypal. My paypal account had the available funds i was anticipating the return. That was another 3 hours on the phone and no customer satisfaction again. I called my bank and turned them in for a fraudulent transaction. There was a time when i would have given ebay 5 stars, not anymore. Ohhh... yeah and you cant give negative feedback about a buyer. I had a customer make an offer on an item i accepted the offer, he never paid so you have to work to get through the ebaysite to get seller fees refunded then when you go to relist your item ebay charges you again. Not to mention the lost time or potential sale because of slow or uncertain buyer. Ebay wont last long screwing the sellers... no sellers no ebay