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Mike M.

Contributor Level

Total Points
80

1 Review by Mike

  • WeddingWire

5/14/14

I signed up for a free account last year. I was thinking of advertising with them until I got a call from one of their sales reps. Yesterday while I was driving in my car. I was going down into a canyon and lost the call. I thought that the guy would call me back but never did. So later that day I get this email from ** (see below) and I Googled rude call from wedding wire and found all the reviews on here, I will not advertise with them after reading you are locked in to a one year contract. And they send out rude emails. I also looked back at all my emails from ** and not one had the disclaimer on the bottom like this one does. If they want to cancel the account that is fine with me, it does not show up anyway when people try and search for flowers in my zip code.

Hey Michael -

This is ** from over at WeddingWire. Perhaps you have poor service and our call just dropped, but I figured I'd follow up via email in case I caught you at a bad time.

I know no one likes sales calls, but just like you do flowers - this is my job and I was just calling to loop around from January, per your request. You told me to contact you in the spring before the summer season, as you had signed up on WeddingWire for the exposure in the first place.

If this is still the case, then let me know. If not, then I can go ahead and make a note or deactive the account so you don't have to get calls like this.

**

---

**
Account Executive

W E D D I N G W I R E

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This e-mail transmission may contain information that is proprietary, privileged and/or confidential and is intended exclusively for the person(s) to whom it is addressed. Any use, copying, retention or disclosure by any person other than the intended recipient or the intended recipient's designees is strictly prohibited. If you are not the intended recipient or their designee, please notify the sender immediately by return e-mail and delete all copies.

** [personal info redacted by admin]

Thumbnail of user laurens101
Lauren S. – WeddingWire Rep

Hi Michael,

We sincerely apologize for the interaction you had with one of our reps. We have looked into this particular situation and will make sure something similar does not occur to you, or any other vendor in the future.

If you have any further questions regarding your account, our support team would be happy to assist you-- please feel free to email support@weddingwire.com.

Best,
Lauren

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