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Mike L.

3
Level 3 Contributor

Contributor Level

Total Points
1,907

20 Reviews by Mike

  • OpenWeb

12/29/23

If you criticize the Russian war crimes and use the word "damn" they kill your comment. Who runs this group? Putin? His lackeys like Diaper Don?

Products used:
Their monitoring service

  • Apple

10/31/18

Expensive products and horrible service policies:
I went to the Apple store, Upper WestSide, NYC, to have my battery looked at. I had an appointment and after waiting 90 min (because I knew they sometimes ran behind), I asked when I was up. I was told I had been cancelled. No phone call/text/email. Nothing. They just cancelled me.
The next day I called to have the battery replaced and wanted to walk in because I was leaving the following day for a 4-day conference. But I didn't want to travel 1 hour each way if they could not fit me in or if they didn't have the part for a Macbook 2014. They would not tell me whether they had the part and said I had to travel and ask IN PERSON. Sure enough, no battery in stock. They would have to order and let me know the following week when to come in. 2 hours travelling completely wasted (plus cost).
I asked for some kind of compensation. They keep jerking me around. Jeff on the national team says I have to speak with the store manager. Bill, Senior Advisor at the store, says manager is busy and will have to call me. Same story next day with Kay, then day after with Nusrat. Then Rodney. All very nice, all worthless. All like little robots for Apple.
No more Apple products for me. They can shove the ones that finally die up you know where. I'll go with Droid and other laptops, etc., from now on.

  • Roommates.com

8/9/18

Every day or so I get a "match" with a name, gender maybe age, nothing else. I've gotten other "matches" from those who don't read the description and want to apply even though they are a couple and the lease only allows one person. I've a paid member. Won't renew for the 2nd month and will never use again.

Thumbnail of user jessicar18
Customer-Support -. – Roommates.com Rep

Hello,

We are sorry that you are unhappy with how the site works.

Due to the open nature of our website, members are not required to fill out specific criteria regarding themselves or their preferences. Members who choose not to fill out certain parts of their profile such as gender, will be matched with you as long as the portion they do fill out matches your listing. As a bulletin board service we are unable to keep members that don't match your criteria from contacting you.
​
​If you haven't found a roommate yet and want to give us another try, please contact us at support@roommates.com and we would be happy to give you some tips on how to get more matches and hopefully find a roommate, even with the free portion of the site.
​
​Roommates.com Support

  • B&H Photo Video

2/20/17

3 months after the one year cutoff, a Windows 10 auto update crashed the machine. The machine would only boot to an error message, showing a critical missing driver (thanks Windoze 10). Acer technical support, automated, will only pass you to 3rd party fee-based support -$99 minimum. B&H, where we bought it, says not there problem -- go to Acer sales. Acer sales gives you one option: even though they embed the OS in the machine when you buy it for $521, you have no way of restoring, so you have to pay $48 to get a Flash recovery USB. Years ago, you had the OS on a disk and could just insert and boot up the machine. Now you go through hell. This is progress? This is my wife's PC -- I have Mac and am convincing her to go the same. Send Acer, B&H, and Windoze to hell where they can cause great pain for each other.

  • Priceline

1/3/17

Why are you destroying your credibility by advertising one price and then trying to sneak in a "Mandatory Hotel Fee" during checkout? If mandatory, then put it up front. Disgusting practice. Bye bye Priceline.

  • Booking.com

6/24/16

To two days, a week before the travel, which is completely permitted. Until you try to do it and their website "modify" says "Days not available." How could a subset of a guaranteed reservation not be available? Called (from Greece) to hotel (in Paris) and was told -- "We can't change it, only booking.com can." Which started the run around. Took 3 hours of calls, etc, to eventually get the first reservation reduced. I'll not use them again.

  • Roomgo

6/24/16

They have dozens of people who apparently fit your criteria (we advertised a share) and then eventually you're told you have a message, only to find out you have to upgrade to even read it. One message came through, written by someone with elementary school English. Thanks others for warning me - I will NOT upgrade and pay for the same horrible experience.

  • Spokeo

3/4/16

Pretends it is $4.95/mon as if you can get one month - would be reasonable. Then you get a bill for $29.70 and it claims a min of 6 month. Stupid company. Look at the 1-stars (if I could give negative, I'd give negative 5). No matches of any worth whatsoever on the one email I was looking for -- I'd pay $5 for a decent piece of info and re-use the site if it did THIS. But the scam they are using? I hope they all go broke and to jail.

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Spokeo I. – Spokeo Rep

Dear Mike,
Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on on our site. You have the option of opting out/removing the listing through our privacy page at: http://www.spokeo.com/privacy. Please feel free to contact our customer care at CustomerCare@spokeo.com or by calling 1-888-906-0850 for more information or if you have trouble with the opt out.

  • Parallels

7/13/15

Also, can't find any documentation on why I can't print from the Parallels Window7 vm to my HP OfficeJet G85 printer/fax/scanner that still works like a charm (Mac itself doesn't have a driver for the printer but Windows 7 & 8. X do). Just got another Mac from work and I'll insist on Fusion from VMware. I won't touch Parallels again.

Service
Value
Returns
Quality
  • Zillow

6/15/15

Why not also give me Newark NJ? Or Staten Island? Your programmers cannot create correct "join" statements for your tables?

  • SpareRoom

3/19/15

And I decided to post an ad, for a roommate. MUCH better than CraigsList, even though a small fee is involved (you can use the free version, but then you have to wait 7 days before someone can contact you). The phone didn't answer and I don't like how they don't make the policies very clear up front, which is why they only get 3 starts. Do it right, SpareRoom, and even if people have to pay a little bit, you'll quickly win over the CrapList, I mean CraigsList crowd. That service is free with no waiting, but HORRIBLE now.

  • Hilton Hotels & Resorts

3/19/15

For over 10 years. They've always stuck to their policies, and have always treated me well on the trips I've taken. Not sure what happened to the vacation stays they had for about 25k/night. Wonderful (I stayed in the one near Positano, Italy). Maybe too wonderful and they got pricier. Pity. Best stay for points ever.

  • Craigslist

3/19/15

The rooms/shares in NYC are a joke. Some people have 8-12 ads for the same apt, -- look at the Galley and you see the same picture time after time on the same day. I just got prank emails for my new posting, and I got it removed apparently because some sensitive soul "flagged" me for wanting a certain gender (but my wife is not comfortable with a strange male). No explanation given. Just gone. This is not an apt rental -- it is an apt SHARE -- and by making me write a neutral ad all those males who think they have a chance end up wasting their time writing. I can discriminate all I want with respect to someone living with us and sharing our bath and kitchen, and the federal laws do not apply here. It would be only if I were renting the whole apt to someone that these issues are relevant. My guess, too, is that some advertisers flag others to reduce the competition for their own ads. CL simply sucks now.

Service
Value
  • Vayama

3/18/15

Wanted to cancel within the 24 hrs allowed by federal law -- they said there would be a $50 cancellation fee. Normally, it is absolutely free if done through airlines. Not sure why they don't follow the law.

  • AbeBooks

3/18/15

Then after you pay they tell you it MIGHT get there in a month. Tried to cancel and they said it is too late. Part of me wants to fight them, and contest the charge with VISA, showing the evidence of how they bait and switch. Since the book as not as critical as normal for my work, I'll bite the bullet this time. BUT NEVER AGAIN. Adieu, or actually, au diable, to AssBooks, I mean AbeBooks.

Service
Value
Shipping
  • Amazon

3/17/15

Title says it all

  • Expedia

3/17/15

And cost me many euros for luggage. Will not use them EVER again. You've been warned.

  • Hertz.com

3/17/15

And a few times I've left things like glasses, and they would mail them back. My fav rental car for years.

  • Hotwire

3/17/15

That I paid for and tried to collect one trip when I got sick, and my physician told me NOT to travel. They act very sweet, but they kept putting the physician and me through the ringer, for a mere $108 refund. Finally, just contested it with VISA, with documentation & VISA reversed the charge. Never again will I use Hotwire, -- you've been forewarned...

  • ExpressVPN

3/17/15

Now I cannot connect to the internet, no matter the browser or no matter how many times I reboot computer and router/modem.

Mike Has Earned 87 Votes

Mike L.'s review of Hotwire earned a Fraud Buster vote

Mike L.'s review of Expedia earned a Very Helpful vote

Mike L.'s review of Craigslist earned a Very Helpful vote

Mike L.'s review of Vayama earned 5 Very Helpful votes

Mike L.'s review of Spokeo earned 15 Very Helpful votes

Mike L.'s review of Hotwire earned 5 Very Helpful votes

Mike L.'s review of AbeBooks earned 9 Very Helpful votes

Mike L.'s review of Booking.com earned 2 Very Helpful votes

Mike L.'s review of Roomgo earned 11 Very Helpful votes

Mike L.'s review of Amazon earned a Very Helpful vote

Mike L.'s review of Roommates.com earned 4 Very Helpful votes

Mike L.'s review of Zillow earned 5 Very Helpful votes

Mike L.'s review of Hilton Hotels & Resorts earned 8 Very Helpful votes

Mike L.'s review of SpareRoom earned 6 Very Helpful votes

Mike L.'s review of ExpressVPN earned 11 Very Helpful votes

Mike L.'s review of OpenWeb earned 2 Very Helpful votes

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