Mike K.'s Profile

I ordered a flashlight, batteries and a charger. They immediately charged my card and AFTER doing so notified me the items were out of stock. Bad enough but then it took weeks to get anything and despite their guarantee, refused to refund my money. When the package finally arrived the light was broken, the electric plug on the charger had a European plug so it couldn't be used in the USA and the batteries were the wrong voltage. When I emailed I was told I had to send it back at my expenses even though everything was their error. If I wanted a refund I also had to pay to send it back and then they were going to charge me almost half of the purchase price in service fees. It was cheaper to just eat it. They finally sent a new light and charger and the light was again defective. This whole experience took months! These people promise everything, deliver NOTHING, and charge your credit card for their mistakes. NEVER AGAIN!!!!!!!!!