Mike G.

I GOT A REFUND BUT HAD TO PLAY DIRTY. My business is Mascot Costume manufacture. I was flat out busy and decided to buy a mascot costume from a trader on DH Gate to strip and use the base to save some time.

What arrived was incomplete, made from poor quality material and damaged. The trader would not help, they just tried to tie me up in stupid questions, DH Gate resolution center abandoned me and said they could not help so was I was left in the wind with no refund.

I noticed on the paperwork they had lied about the package they sent me. They had marked it up as childrens clothes rather than a mascot costume to save on export duty. I had to stoop to threatening to report them to the authorities to get a refund - it worked though and I got my money back. If it hadn't been for that inconsistency though I would have gotten nothing and suffered their tried and tested customer abuse scam