I started a deal with groupon in 2013 I tried to change it in December 2014 put numerous calls into groupon and never heard back from anyone finally got in touch with some person who told me he would change it for me and never called me back finally after more numerous calls and no response I told anyone calling to redeem the vouchers that I could not except them and to call groupon for a refund so finally after a few people decided to call and get refunds groupon calls me, of course because they were losing money now and when I explained the situation to a roman cota from groupon, o and by the way he was my primary contact that I was told he did not work there anymore, that was the reason no one call me back which was a line of grap, roman stated he was going to send an email to the other person to call me but instead I received this,,,, Thank you for speaking with me earlier, and once again I'm sorry to hear that you are no longer honoring vouchers at your business. Since you are no longer able to honor Groupons, we have stopped any future payments. So I will be contactinf a lawyer in regards to this because there should be no reason to hold any payments for vouchers redeemed.
So I hope someone reads this and will avoid dealing with groupon