Ive never had a more unpleasant experience with freelancer.com, the freelancers themselves are often quite professional. But heres what happened:
I paid someone to do a job for me. They did it, they were paid for it. I in turn did business with the same individual, they paid me for it. ALL through freelancer. I come to take the funds out and they say the want private documents from me. I said no, and asked WHY I needed to provide these when Ive already provided proof of phone number, email, social security even for the company. Instead of responding, they close my account. I try to contact *******@freelancer.com and never hear back. They have my money and I HAVE NO WAY of getting it out. No one to call or email anything. No one will respond back.
Hello Mike, Marcus from Freelancer.com here. Send me an email at marcusc@freelancer.com and I'll review what has happened to your account. I will wait for your email. Thank you.