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I ordered a prom dress from this website a month ago and it hasn't shipped yet. My prom is in 4 days. Apparently they had my dress made but never sent it to me. I asked a representative of Ericdress.com and they made me feel like it was my fault when it absolutely was not. After 10 messages sent back and forth they told me they couldn't have my dress on my door step by prom day and would fully refund me. I will never order anything from this website ever again they have ruined my prom. And I have a rather large bust and can never find formal dresses that fit me right in the chest area so buying one from the store is not an option especially with no time for alterations.
Mikayla L.'s review of EricDress earned 9 Very Helpful votes
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Dear Mikayla,
Thanks for your review here.
I'm sorry that you had a bad shopping experience on our website. We have checked your order with the order number you supplied, and our colleague has contacted you to solve your problems, please pay attention to your mailbox. If you have any questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team