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mikaela h.

Contributor Level

Total Points
80

1 Review by mikaela

  • Rosegal

3/31/15

It Took A Month To Receive A Few Of My Items. And Not Im Still Missing An Order. I Contacted Their Customer Service And They Just Told Me They JUST Sent It And To Wait 20 More Days. Well Its Been Well Over That Time. The Fabric That I Received Is Really Cheap/Rough Material. Even After I Washed The Shirt And Pants, They Are Still Extremely Uncomfortable. I Cant Even Wear What I Ordered. Definitely NOT Worth The Hassle.

Tip for consumers:
Just Order Jewelry If You Find Waiting "At Least Twenty Days" Is Worth It.

Service
Value
Shipping
Quality
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rosegal r. – Rosegal Rep

Dear mikaela,

Thank you for taking your time to write your review. We really appreciate the feedback.

We would like to check your order for you, could you please offer us the complete order number? The order number should contain 16 digits.

Thank you again for bringing these matters to our attention.
We will be in touch with you to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Best Regards
Rosegal Customer Service

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