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This is outrageous! I order this book since the 25th of AUGUST, it is still marked as being shipped? Which product takes an entire month to be shipped while it was not for free? Is it being transported on a bicycle across country? I am so outraged and disappointed!
First off, the shipping price and time it would take was mixed up; therefore I chose the wrong shipping price for the delivery date I needed.
Second, upon realizing there was a error somewhere, I accepted the fact that it would be shipped on the 17th of this month, September that is; 23 days after purchase.
Today is the 23rd, and my book is still not here!
I bought few items from this website and paid 35% of the overall cost in expedited shipping. I has been over 14 days; my order is still marked as processing. It is not even shipped out yet. I try to contact them by phone; at first, the line was busy. I tried and tried, it rang for a few times then it goes to a voicemail that has no greeting; so you cannot even determine whether you've gotten the right number or not.
This is so frustrating! Never Again!
This is such a scam!
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They were a good company at the start now they have grown way to big for there britches. They...
Dear Miguel J.
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Due to the delay delivery of our supplier, we could not schedule the shipment of your order before, if it’s too late for you, please be rest assured that we will full refund you, if you still need to buy, please place a new order.
Would you mind sending us your Valid Order Number or email address or ticket number? We would offer you a better solution.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/