This company is the pits. I have a brain tumor with increasing vision problems. I tried to close out my account. When I went through the process of ending one's subscription I had no luck following their instructions, so I sent them a note telling them I wanted to drop my account. No response, and it just happened again. My second year in a row. Trying to leave this scam of a company just feels like I'm going nowhere fast. I will persist and be a real pain in the derriere till I get some response from this company