This company is a complete waste of time and fake. The support line and writer are one of the same person or team. I asked for writers from UK and you can tell the writer's English is not their first language. I had the same experience as one of the reviewers, they suck you in with a structured format to make you think they being professional but the only thing they doing is cheat you. They don't listen to your instructions and they are very slow even though you have paid for a service to be delivered within a agreed date. They copy work from other places even if it is referenced. Do not use this site. THEY ARE FAKE AND WEBSITE SHOULD BE DELETED